Called MyCU, the current account and debit card allows members to manage their day-to-day banking with their credit union. The debit card is part of the Mastercard network, which means it can be used around the world. They will also be able to access their account worldwide. An overdraft facility is also available as is contactless payments along with Apple Pay, Google Pay and Fitbit Pay.
Account holders are charged a monthly maintenance fee of €4, which is below what banks charge.
Shane Mc Neill Business Development Manager with Ballinasloe Credit Union states “People in Ireland massively embraced debit cards and online banking and it makes sense that their local trusted credit union can now offer this level of convenience and access to their finances. We are seeing a lot of interest in the MyCU debit card and current account with Ulster Bank and KBC Bank pulling out. People like the personal touch you get with a credit union.”
John Hurley one of the thousands of account holder whose banks are ceasing trading in the country recently moved from KBC to the Credit Union explained:
“We pondered moving to another bank, but we decided to go with the Credit union. The facilities they provide are the same as the national banks. We did some research and went and spoke to a member of their staff. The move was seamless and there were no problems at all.”
For customers of those other banks that are in the same position as he was and considering moving he has simple advice: “Write down questions and go and speak to a member of staff and they will be happy to help.”
He has the Debit MasterCard and will be going on holiday’s shortly and he has no worries about using ATM or making payments with the card as it has worked perfectly so far. He has access to the online banking features on the app and on the web. He has been delighted with the new service.
Members of the Credit Union also have online access to their credit union account 24/7 via the credit union website and mobile app. All the features that people have come to except from online banking are available. Users can also apply for a loan via the credit union website or app and have the funds transferred to a designated account without ever having called into the credit union.
Members will benefit from banking anywhere, anytime through online banking and the debit card allows members to access their account wherever, whenever, worldwide.
With the new card customers can pay bills, withdraw cash at ATMs and make purchases at point of sale where the Mastercard acceptance mark is displayed, or online from anywhere in the world. The card offers contactless capability and has 24/7 support for lost or stolen cards. The card also has an added feature, a semi-circular indent on one side to support members who may be visually impaired.
There is also a new youth account available to juvenile members aged 12 to 17. The card offers all the features of a debit card with reduced spending limits and daily thresholds for added protection against fraud and misuse. Extra security and age-related restrictions also apply to the card. These security feature provides independence for the younger members and reassurance for parents and guardians. The Credit union will be rolling out this new service for juvenile members in October.
Find out more by visiting www.ballinasloecreditunion.com
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